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Customer Relationship Managers

In addition to the Customer Service Advisers in Leicester, British Gas Business also has a team of Customer Relationship Managers (CRMs), based in a brand new, purpose built office in Oxford.

Our CRMs provide a slightly more personalised service to our larger Corporate customers taking ownership to resolve a wide range of customer enquiries at first point of contact, providing a high quality service to build relationships with a dedicated portfolio of business accounts. This includes the promotion of our products and insurance-based services. We look for people who can manage the needs and expectations of business customers, understanding the individual needs of their business to provide tailor made solutions.
 

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