People are at the heart of our business so it's great to be recognised. The achievements of British Gas have been recognised by a number of organisations, and the awards gained include:
The FIRM Awards 2013
At the inaugural TheFIRM awards, Centrica scooped the award for "Best On-boarding Experience" for the Centrica Gateway on-boarding web site.
The judges were impressed by Centrica's flexibility of solution and with its easy engagement via social media and had "thought of everything". An excellent job of making the on-boarding experience personal or tailored to the individual, regardless of pay grade. One judge said "I tried to find fault, but I couldn't – a brilliant project, excellently delivered and executed with huge benefits."
Top Employers for Working Families 2013
British Gas has gained a top national award for its support for carers in the 'best for carers and eldercare' category at the 2013 Working Families Awards, which recognise the efforts of UK employers to enable the best quality of work-life balance and career development. This follows on from the two awards and a top 10 ranking in the UK's Top Employers for Working Families for 2011, and three further awards gained during 2010.
Working Families, the charity which runs the awards in partnership with the Institute for Employment Studies, said that British Gas "demonstrated a well-developed and comprehensive approach to carers which has widespread coverage across the organisation" and that "their core message is that supporting carers in the workforce isn't just about being a good employer, but that it is something that is good for business".
The Sunday Times 25 Best Big Companies to Work for 2011
British Gas earned its highest ever ranking, 14th, in the Sunday Times Top 25 Best Big Companies 2011 rankings.
Sue Round, learning, development and engagement director, who represented British Gas at the awards ceremony, said: "I'm really pleased with this result. It's important because it's based on feedback that our people provided."
British Gas HR director, Angela Williams, said: "I'm delighted we're being recognised for what we're doing to make British Gas one of the best companies to work for in Britain."
Great Places to Work
British Gas has been named the 26th best place to work in the UK. The Great Places to Work Institute praised British Gas, alongside other companies, as a standout UK workplace.
More than 3,000 employees responded to the independent survey, which ran in November 2010. The survey assessed employees' perceptions of their workplace, tapping into their experiences of processes, levels of camaraderie and leadership.
Standout results of the survey revealed British Gas' particular strengths lay in its contribution to the community, its commitment to reducing the impact on the environment and the fairness of its pay.
In the past, British Gas Business has won a laureate award for being placed five years in a row and British Gas Services has been placed three times in the past four years.
HR Excellence Awards 2010: Most Innovative Use of Technology
A new joiner microsite with the aim to engage new staff, make sure they understood their role and the benefits available to them and help them feel positive about working for British Gas has been awarded the HR Excellence Award 2010 for Most Innovative Use of Technology. The British Gas Journey site had the longer-term goals of retaining staff for longer; reducing training time and retraining costs; reduced attrition; and lower levels of absence.
The microsite features a virtual village that can be explored with a personalised avatar. It is an initiative that could change the way people view British Gas. This is how the judges summed up this entry. "It is innovative, engaging, it meets its goals and has good links back to the business."
Women in Science and Engineering (WISE) Awards
Each year, Women in Science and Engineering (WISE) presents three awards recognising companies and individuals who have actively addressed the issue of promoting science, engineering and construction to girls and young women.
British Gas won the 'Investor in WISE' award, with the other two finalists being the RAF and the Royal Navy. Recruitment and Diversity Specialist Carole Willsher received a WISE award from Princess Anne.
Local Employment Partnership Awards
British Gas was among the companies shortlisted for the prestigious Local Employment Partnership Awards hosted by Job Centre Plus at its recent awards ceremony in Nottingham.
British Gas was nominated for ‘Unlocking Talent’, which it won, and the ‘Getting Back to Work Award’, for which it was runner-up. The highlight of the afternoon was the ‘Outstanding LEP Achievement Award’, which again was awarded to British Gas – Leicester for the outstanding success that has been achieved with Job Centre Plus and the Local Employment Partnership.
The LEP Partnership began in 2007 with Leicester Area Service Centre successfully completing the Local Employment Partnership Trial. The partnership was rolled out nationally and now forms an integral part of the recruitment process for British Gas Contact Centre Recruitment.
Employers Forum on Age
In 2010 Centrica's group age policies and practices continued to receive external recognition, and won the Employers Forum on Age (EFA) 'Best Overall in the Private Sector' Award in June. Centrica was also winner of the Employers Forum on Age 'Innovation in Flexible Working Award 2009'.
British Gas won the 'Innovation in Attracting and Retaining Baby Boomers Award'. This was given for its campaign to fully embrace the anti-ageism legislation which resulted in sweeping changes to its training and recruitment activities. This has led to age equality in the recruitment of apprentices and trainees.
British Gas case study
European Call Centre Awards
British Gas’ Call Centre in Cardiff has been named both ‘European Call Centre of the Year’ and ‘Best Centre to Work for in Europe’ for the second year running. The company also won the award for ‘Large Contact Centre of the Year (over 100 seats)’ in 2010, and was also highly commended for ‘Best Centre for Customer Service’.
In 2009, British Gas won the ‘Best Improvement Strategy' award for its clear goals, clear objectives and amazing results. It was also awarded a highly commended in the ‘Best Use of Technology’ for its customer feedback work.
AARP International Innovative Employer Awards
Centrica has been named a winner – for the third year running – of an international award for the way it supports employees aged over 50. The company has won the AARP International Innovative Employer Award, recognising employers around the world that have demonstrated innovative ways of tackling issues relevant to older workers. Only companies with headquarters outside the US can apply.
The Personnel Today Awards
The Personnel Today Award for 'Diversity in the Workplace for 2008' was awarded to British Gas Services.
Training Quality Standard May 2008
In May 2008, British Gas Engineering Academy achieved certification under the Training Quality Standard for Employers, an award only achieved by four organisations. The Training Quality Standard is a framework and an assessment and certification process which recognises and celebrates the best organisations delivering training and development solutions to employers.
Inside British Gas Updates
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