Residential Customer Services Roles
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A Role That’s Right For You
We have a range of Customer Service roles to choose from depending on your skills and experience.
Once you join us you can opt to build your career by progressing through the roles, or simply by focusing on improving the service you give to our customers. Either way, we’ll support you all the way. See Training & Development for more.
And the choices don’t end there. All our Customer Service staff also have the option of selecting the benefits package that suits them best. See Rewards to find out more.
Customer Service Adviser
Part of a team focusing on improving our already exceptional service, you’ll use your skills and training to help our customers over the phone. Sometimes that will mean dealing with queries. At other times you’ll be advising them on the products that best suit their needs. Whatever you do, you’ll be using your excellent communication and relationship-building skills
to create an excellent customer experience.